Virtual PBX Review

Virtual PBX is arguably the inventor of the virtual phone system, and while there are a lot of new kids on the block offering attractive deals, Virtual PBX is still a very popular consumer choice because of its reputation as an extremely reliable vendor, and for the fact that zero technical know-how is required to operate the system – making it easy for workers to get to grips with operation immediately. An added benefit is that the system allows users to use their existing phones and hardware if desired. Virtual PBX caters for all sizes of business from SMEs to large corporations, saving between 40-80% on phone bills depending on usage.

Plan Options

You can choose from flat rate plans, which are best for companies with typical phone use and office based phones, or from plans where you only pay for the minutes you use, which is well suited to low usage companies with employees on cell phones. Flat rate plans start from $19.99 per month and usage plans from $9.99.

Getting Started With Virtual PBX

Within minutes of signing up you can switch over to the PBX business VOIP service, which gives you a fully automated phone system that boasts a 99.999% uptime, advanced call routing, simple user administration, and US-based professional support. The VOIP system also allows you to use your iPhone or Android phone as an extension in your system.

The range of features offered by Virtual PBX is impressive to say the least. The complete system ensures your callers never receive a busy signal, and the automated system directs caller to exactly where they want to go. Callers are given options such as to hold, be routed to a specific extension or to leave a voicemail; it really is down to you as a business just how expansive and efficient you want your virtual phone system to be.

Virtual PBX Key Benefits:

  • Flat based and usage based tiered plans based on user numbers
  • Save 40-80% on phone bills
  • Monthly billing
  • No contracts or cancellation fees
  • No sign-up fee
  • Auto attendant with professional greeting
  • Customizable on hold music
  • Voicemail and faxes delivered to email
  • Local, tool free and international numbers available
  • ACD queuing ensures optimum caller handling
  • Free conferencing
  • Free call recording
  • Free calls to North America (Flat rate plan)


Virtual PBX’s hosted phone service gives businesses a fully-automated call answering and routing solution that can be up and running in a matter of minutes; there is no hardware or software to purchase or maintain.There are cheaper systems out there but none as comprehensive or with such reliability. Systems are customized to suit the needs of the business, and be it start-ups, small businesses or larger corporate entities, Virtual PBX provide a corporate class service. It is extremely hard to find fault with the PBX service, especially considering there are no sign-up fees, no cancellation fees and no contracts tying you in past month by month payments. Virtual PBX is an outstanding market leader, and should definitely be high on the list of options when choosing a virtual phone system provider.